SleepSilk Frequently Asked Questions (FAQs)
Overview
Welcome to the SleepSilk FAQ page! Here, we’ve organized commonly asked questions to help you quickly find the answers you need about our products and services.
General Questions
SleepSilk is an Australian-based brand specializing in high-quality sleep aid products, including mouth tapes, nasal strips, and other solutions to improve your sleep quality naturally.
We are based in Australia and deliver sleep aid products across the country to help Australians sleep better.
Our products are designed for anyone looking to enhance their sleep quality. They are safe for adults and suitable for individuals with mild to moderate sleep-related issues.
Mouth Tape FAQs
Mouth tape is a specialized adhesive strip designed to gently keep your mouth closed during sleep. It encourages nasal breathing, which can improve sleep quality, reduce snoring, and enhance overall health by ensuring proper oxygen intake.
Absolutely! Mouth tape can significantly reduce snoring caused by mouth breathing. By promoting nasal breathing, it helps keep your airway clear and minimizes the vibrations in the throat that cause snoring.
Yes, mouth taping is generally safe for most people when used as directed. Our hypoallergenic mouth tape is gentle on the skin and designed for comfortable overnight use. If you have breathing difficulties or a medical condition, consult a healthcare professional before use.
Clean and dry your lips and surrounding skin before applying. Remove the backing, then place the tape either vertically or horizontally across your lips. Pairing mouth tape with a good sleep routine ensures the best results.
Nasal Strip FAQs
Nasal strips are adhesive bands applied to the nose to gently open nasal passages, improving airflow. They are effective for reducing snoring and enhancing breathing during sleep.
Yes, nasal strips are highly effective for relieving nasal congestion by physically opening the nasal passages, making it easier to breathe when experiencing colds or allergies.
Yes, our SleepSilk nasal strips are made with skin-friendly materials. If you experience any irritation, discontinue use and consult a healthcare professional.
No, nasal strips are designed for single use to maintain optimal adhesion and hygiene.
Shipping and Returns
We currently ship across Australia. For more details on shipping times and costs, please visit our Shipping Policy page.
Delivery typically takes 3-7 business days, depending on your location in Australia.
If you’re not satisfied with your purchase, you can return it within 30 days for a full refund. The product must be unused and in its original packaging. For detailed instructions, visit our Returns Policy page.
Product Information and Support
Yes, all SleepSilk products undergo rigorous testing to ensure they meet safety and quality standards.
Yes, we offer bulk purchase options for businesses and individuals. Contact us at support@sleepsilk.com.au for more information.
You can reach us through our Contact Us page or email us directly at support@sleepsilk.com.au. We aim to respond within 24 hours.
Additional Questions
Yes! We frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals.
Follow us on social media or subscribe to our newsletter to stay informed about new product launches and updates.
Absolutely! We value your feedback. You can leave a review directly on our product pages or email us with your testimonials.
Do You Have Any Question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.